This position will support entrepreneurs and small business owners with disabilities nationwide. This position will involve direct services to entrepreneurs and small business owners with disabilities by providing training and assistance, as well as referral to relevant partners as needed to start, run and/or grow their businesses. Direct services and engagement with partners will provide training and coaching as needed to develop business concepts, write business plans, increase financial wellness, and credit worthiness, gain access to capital, and other business development technical assistance.
This position will work on several initiatives connected to small business development supporting both the individual entrepreneur and business owner and the eco-system that provides entrepreneurial support. The Small Business Specialist will be involved in research and program development, development, and support of a learning community of disability owned businesses, curriculum development and facilitation related to financial wellness and other business development topics. The Specialist will be a key player in developing and organizing an annual national conference for entrepreneurs with disabilities. The Small Business Specialist will be a strong communicator, experienced with the unique needs of individuals with disabilities, skilled in training, program, and partnership development and responsible for ongoing community resource knowledge.
This is a full-time position. This position may require additional time commitments outside of a typical workday to complete all tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Including, but not limited to:
- Connect with entrepreneurs and business owners with disabilities seeking resources and support
- Develop and provide training and tools to meet the financial health needs of small business owners/entrepreneurs with disabilities
- Based on detailed knowledge of partner services, provide information and service recommendations and referrals
- Maintain regular and ongoing contact and track progress of program participants
- Document progress, success stories, best practices, and maintain tracking of data applicable to performance requirements
- Maintain relationships with small business, disability nonprofit, community development financial institutions (CDFIs) and other partner organizations and ensure coordination and communication between NDI and partners
- Develop training and tools for a multipart webinar series for CDFIs to increase their awareness and engagement with entrepreneurs and small business owners with disabilities and increase access to credit and capital
- Work with consortium and other partners to identify and resolve barriers to programmatic and service accessibility
- Advise on, and participate in, the development of informational publications, tools and trainings based on identified needs of entrepreneurs and small business owners with disabilities
- Participate in monthly consortium meetings and other program meetings as needed
- Participate in planning and implementation of workshops, annual conference, and other special events
- Help design and implement the Disability Owned marketplace feasibility study
- Provide exceptional customer service while utilizing exemplary verbal and nonverbal interpersonal and professional communication skills.
- Complete other duties, as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:
- Bachelor’s degree from an accredited college or university in business, marketing, social science, public administration, or a related field of study preferred
- 3+ years’ experience in systems navigation, resource development and/or Small Business development and ownership
- Demonstrated commitment to equity, diversity, and inclusion
- Experience in curriculum development and training for diverse learners
- Experience in developing and facilitating community of practice, learning communities or similar
- Knowledge of community resources and services related to entrepreneurs and small businesses
- Knowledge of Microsoft Office, including Outlook, Word, Excel, and Publisher.
- Excellent time management, ability to multi-task and handle multiple projects and deadlines
- Flexibility, adaptability to changing circumstances
- Ability to seek ways to constantly improve efficiency of work processes
- Excellent communication skills in person, in writing, by telephone, and by email; demonstrating professionalism, courtesy, and respect to a variety of audiences
- Ability to work independently and in a team remotely
- Ability to prepare comprehensive reports and information when requested
- Experience with federal agency protocols a plus
- Experience with disability policy issues or experience working with people with disabilities a plus
- Experience with document accessibility requirements a plus
- Experience supporting entrepreneurs and small business owners with disabilities a plus.
Salary range is 65K-70k, commensurate with experience. NDI offers employees a comprehensive benefits package, including a 401K and health insurance.
People with disabilities and minorities encouraged to apply. NDI is an equal opportunity employer and an inclusive organization.
How to Apply
To apply, please submit cover letter, resume, and writing sample (no more than 5 pages) to Gail Watson, Director of Finance, at firstname.lastname@example.org. No phone calls, please.