Customized Employment (CE) became a part of federal law with the passage of the Workforce Innovation and Opportunity Act (WIOA) in 2014. Customized Employment is an approach to hiring, retention and return to work that matches a job seeker’s strengths, the conditions under which they will be successful and their interests to the needs of an employer. It can bring people from diverse populations, including those with disabilities, into the workplace to contribute their talents to meet critical business needs. CE utilizes an individualized approach to employment planning and job development — one person at a time and one employer at a time. Because CE jobs are a good fit for the person and the employer, there is greater employee satisfaction and productivity, resulting in enhanced retention and profitability for employers.